There's a lot of commotion in newspaper offices around the
world these days. Publishers are laying off staff, experimenting
boldly with the Internet. Meanwhile, Yahoo's infant
News Division is hiring 30 columnists and a war correspondent.
What's the newspaper of the future going to look like?
Chances are that it will look a lot like today's Financial
Times.
I don't mean the salmon-pink color of its pages. That clever
device was adopted in 1893, when the paper was five years
old, to differentiate it from its stronger London rival, the
Financial News (which it acquired in 1945, after many years of fruitful
competition).
Nor do I necessarily mean a broadsheet, though I suspect
first-tier newspapers around the world will remain the more-or-less
full-sized newspapers we know today and not tabloids. The
hot new format is known as a Berliner (a German company makes
the presses), familiar to readers of Le Monde
and recently adopted by the resurgent Guardian in London -- narrow as a tab but three inches longer; in other words,
a miniature version of a broadsheet, somewhat easier to carry
and read.
I mean instead a full-service newspaper, competing in a global
market (or in a highly concentrated geographic one), catholic
in its interests, inventive in its graphics and design, presenting
many elements of news and opinion arranged hierarchically
on the page and throughout the paper.
The chief difference from today? Newspapers in the future
will be leaner, smarter and less feather-bedded. And they
will be more expensive to their readers. The two are, of course,
related. Together, they add up to a result that is less than
intuitively obvious.
Start with FT's most
visible hallmark. Its concise and often lapidary stories do
not jump. That is, there is no irritating "please turn
to page --" at the bottom of a story, any story, not even
the three or four stories on page one. What is new and important
to relate is compressed into the shortest possible space,
along with just enough background material to make sense of
it. To be sure, there's a yarn every day that requires a page
and a chart or two to tell, but almost all other stories in
the first section of the paper run between 400 and 800 words.
The second section, devoted to companies and markets, contains
some still shorter items.
The no-jump policy has been emulated by USA Today (which gradually has become quite a good newspaper).
Its section-front "cover stories," however, are exceptions
that illuminate the wisdom of the general rule.
The FT's customary
jump is on the news itself. It is routinely a day ahead of
its North American competition in the areas of special expertise.
Other papers get scoops, too, in their specialty areas. The
Washington Post last week
led all others covering the behind-the-scenes battle among
House Republicans to succeed Majority Leader Tom DeLay. The
New York Times had the
story of the shrinking Arctic ice cap. The Wall
Street Journal probably broke more stories across a broader front
than the other two newspapers put together, and even discovered
Times reporter Judith Miller, freshly released from jail,
at dinner with her publisher. The FT, through its coverage of finance ministries, central
banks, asset markets, global corporations and international
business schools, just happens to have systematically staked
out the various peaks and pinnacles of capitalism. For that
reason, it dominates the desktops at a certain altitude. (For
an account of how all this came to pass, see David Kynaston's
A
Centenary History.)
Then, too, there is the scrupulously level tone that it maintains.
Setting out its famous motto in 1888, "Without Fear and Without
Favour" (in all capital letters, no less), the paper described
itself as "friend of the honest financier, the bona fide investor,
the respectable broker, the genuine director, the legitimate
speculator; the enemy of the closed stock exchange, the unprincipled
promoter, the company wrecker, the 'guinea pig,' the 'bull,'
the 'bear,' and the gambling operator.".
Writing a century later, longtime Times of London editor
(and FT alumnus) William Rees-Mogg described it this way:
"It sets a standard of seriousness in its coverage which
everyone admires. It is an unegotistical paper, free of the
personal follies of much commercial journalism. It is
trusted as much on the left as the right, read by trade union
leaders as carefully as by cabinet ministers." This is still
the case today, except that now the FT
prints in 23 cities around the world. Indeed, it is
not too much to say that the FT quietly has become the world's best all-around newspaper.
And here's the point. It achieves this success with a remarkably
small staff -- some 450 editorial employees, according to a
recent estimate. That conforms to the standard rule of thumb
for quality papers -- one editorial staffer for each thousand
of circulation (FT circulation is around 435,000 copies).
But it is less than half the number of staffers employed
at editorial chores by The New York Times,
which in many ways publishes a comparable daily report -- a
little stronger than the FT
on cultural and science news, pretty nearly even on political
affairs around the world, but far off the pace of economic,
business and financial developments.
The fragmentation of the advertising universe probably has
hit the FT harder than
most other papers. Its ads are relatively few or small, confined
mostly to organizations interested in establishing prestige.
(Its special sections devoted to particular countries, sectors
and industries bring in a good deal of revenue and sharpen
its competitive edge.) Last May the FT raised its price to $1.50, most aggressive of all the
dailies. They seem to have made the increase stick.
If the FT can put
out as good or better paper than the Times with less than half the staff, it suggests is that newspapers can cut
their payrolls significantly and, if they are clever about
it, still deliver the goods. Newsweek,
for example, has cut its masthead staff from 350 in 1983 to
175 today with little diminution of its basic product.
Time, in the same period, has reduced its staff only a little
(to 305 from 360), and you can fairly feel the bloat.
Clearly there will be fewer papers in the future. The ones
that succeed will get more of their revenue from subscribers,
and circulate among fewer people, decision-makers and the
would-be decision-makers who we call well-informed citizens.
But newspapers are not going to go away. They enjoy
two key advantages, both of which have to do with scarcity.
Since human cognitive capacity and attention span is limited,
print likely will remain indefinitely the most effective way
we have to summarize and digest and retain a lot of information
quickly, even though it is already clear that computers will
prove to be far superior vehicles for learning about cause
and effect. Why should this disparity be the case? Cognitive
scientists are working overtime on such questions. A great
deal of commerce hangs on the answers.
That paper should trump pixels may turn on the single most
obvious attribute of the printed word: its corporeality. It
is physical evidence of what is being said, not easily changed.
Nor is it very excludible. A newspaper, for example, can be
passed along; it can be copied; it can be photographed and
shown on television; it can be viewed by almost any number
of readers: yet it can be retained as well. Print is a public
act and not a private experience, intrinsically more trustworthy
than what the eye assimilates in the click of a mouse. Thus
the barrier to entry into the highest realms of news will
continue to be a printing press, and not just any printing
press but a highly profitable one, one that prints a paper
all around the world that people want to read.
The Bloomberg empire, with its desktop terminals tied to
an enormous proprietary database, is a fine example of powerful
organization that has changed the news business forever but
which, so far, has been unable to make the jump to print (its
magazine doesn't really count.). Sooner or later Bloomberg
can be expected to buy or start a newspaper -- perhaps even
the FT -- or itself be bought. In the meantime, though, there
is no way an online enterprise, however masterful, can compete
for influence with the world's strongest newspapers -- for
the same reason that the most serious discussions of our culture
are still structured around books rather than movies and television
documentaries.
(What about blogs? Blogs are a micro-device for publishing
and then aggregating tiny fragments of observation.
They are a little bit like scientific journal articles when
they first appeared more than three centuries ago; a little
bit like the invisible colleges of computer programmers who
collaborate today, diligently but informally, to write and
test "open-source" software. The idea in each case is the
same: to make some affirmation, then turn it over to the community
to which it may be of use to be evaluated and discarded or
improved. The currency is much the same: links instead
of footnotes or reputation. The most interesting blogs can
bring truly formidable pressure to bear when they begin to
point to a particular truth. But they can they can no more
replace print at the
top of the explanatory food chain than journal articles could
replace books. )
Finally, there's only so much room in the papers themselves.
What gets into them is what constitutes "the news." What remains
outside -- well, it remains nascent or is forgotten.
Print is the center-city of explanation. It's
no more likely to disappear than is downtown. (The same
people who expect the end of newspapers argue that cities
will disappear.)
There's money in it for the newspaper that sets a standard
-- in this case, the standard for truth and fairness. Newspapers
may be above all expressions of class interests, but credibility
will remain the criterion by which serious ones are judged.
Now the downsizing has just begun. There is even a ready-to-hand
example of what happens next: the airline industry around
the world. In the US, for example, where it all started, it
has not been easy to persuade staffs (or managements, for
that matter), that the no-frills methods of Jet Blue and Southwest
represent the wave of the future. Just think of the organizations
that learned the hard way that the rules governing air travel
had changed: Eastern Airlines, Pan American Airways,
TWA, now United, Delta and Northwest.
Yet for all that, the skies are full of airplanes and the
airplanes are full of passengers, and the passengers, at least
the business and professional travelers among them, are reading
newspapers -- even on Jet Blue, famous for its individual television
screens. In the news industry, many interesting combinations
and re-combinations lie ahead. Pearson, the conglomerate which
owns the FT (it also
owns the weekly Economist), could sell the world's best all-around newspaper
to someone else tomorrow (it probably won't). Control of The
Wall St. Journal could
pass from the hands of the Bancroft family, which has lightly
held the reins ever since Clarence Barron bought the paper
in 1902. But in the end, daily newspapers, augmented but not
transformed by operations on the Web, will remain our great
engines for the discovery of provisional truth.