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Draining the Ambiguity Swamps
What are the odds we'll get some real accounting
reform out of the current corporate scandals? They're pretty good.
After all, the financial reporting system hasn't
changed much at all since going public in the 1930s, the result
of a couple of acts of Congress. Half of all Americans worked on
farms in those days and the other half manufactured widgets.
Reform-minded accounting professionals have long
recognized the need for better, broader measures of performance
than just "quarterly earnings" or "cash flow"
or even "ebitda," meaning earnings before interest, taxes
and depreciation allowance. Much of the intellectual spade-work
has begun.
Powerful new technologies are at hand. Public companies
soon will be able to track a broad array of yardsticks via the Web
and disclose the information monthly, weekly, even daily.
So what is being billed in some quarters as "the
current crisis in American capitalism" certainly will generate
a sufficient impulse to reform. Exactly how it will unfolds politically
is any pundit's guess. But the inevitable result will be a post-industrial
accounting system.
The new yardsticks won't come from government. They'll
be devised instead by representatives of big companies that are
anxious to regain public and governmental trust. They'll be the
work of standard boards, operating much like the many anonymous
committees that built the Internet.
That's the view of Robert G. Eccles, a classically-trained
sociologist who has been following the accounting profession since
the early 80s. In a series of books over the years, he has demonstrated
a business intelligence of unusual clarity.
In The Transfer Pricing Problem in 1985, for
example, Eccles showed how the rules that firms choose to account
for internal transactions among their business units depend mainly
on their strategies for growth.
Full cost? Market-based? Dual pricing? Exchange autonomy?
The right answer depends on what managers are hoping to accomplish
in rapidly-changing markets -- for instance, whether they are vertically
integrating or disintegrating. Whether they succeed depends in turn
on whether they have located themselves on the correct analytical
plane.
In Doing Deals, written in 1988 with Dwight
Crane, Eccles gave an illuminating account of how investment bankers
mediate the constantly changing and conflicting demands of their
customers, buyers and sellers of securities alike.
In Beyond the Hype, written in 1992 with with
Nitin Nohira and James Berkley, he surveyed the enormous literature
of strategy, re-engineering and knowledge management, and ventured
a sensible prescription. Corporate leadership meant both taking
action in the world and making it meaningful, both collectively
and individually, through clear and persuasive explanation. Think
out loud, recommended Eccles.
Then, after 14 years at the Harvard Business School,
he quit his tenured professorship and went into business for himself,
advising those who were buying and selling companies. He consulted
to PriceWaterhouseCoopers, the accounting firm. Despite his intention
to leave the research world behind, he found himself drawn back
to writing books.
Now, in Building
Public Trust: The Future of Corporate Reporting, Eccles and
PriceWaterhouseCoopers CEO Samuel A. DiPiazza have produced a manifesto
on accounting reform that could almost be called sprightly -- if
it were about anything other than accounting. Certainly it is on
the news
In fact, the new book is a slimmed-down and spruced-up
version of a volume that appeared last year titled The ValueReporting
Revolution, by Eccles and three others. That book was more cluttered
with proprietary goals than the new one -- the title itself was
trademarked. Eccles is a PricewaterhouseCoopers Senior Fellow and
his three co-authors are partners. But all are highly respected,
inside the industry and out. And, thanks to Eccles, there's the
same remarkable clarity.
Their basic idea is that if accounting data are to
be dependable and persuasive, they must go behind the veil of the
capital markets to the product markets themselves. Continuous business
reporting, or something like it, is feasible now, thanks to the
Web.
If you knew how many cans of tuna fish have left
the shelves, how many circuit-boards are accumulating in the warehouse,
how far ahead of sales are expense accounts, it would be easy to
ignore the reported earnings derby.
The "bottom-line" guessing game that favors
day-trading and momentum investing would fade away, the authors
say. The earnings estimates, pre-announcements, whisper numbers
and meta-whisper numbers that drive the market now would be overwhelmed
by real information. Volatility would decrease.
Value and growth investors would take over, scanning
the abundant data to discern which companies were likely to succeed
and which to fail over the next few years. Instead of rigidly seeking
to control "inside" information, companies would release
a continuous flow of it, a veritable flood, then join a world-wide
conversation about the significance of the particular facts they
wished to emphasize.
The vision of real-time performance data is hardly
science fiction. Everyone knows about the fantastic financial/inventory
management system that has made Wal-Mart the biggest retailer in
the US. It will be expensive for companies of all sorts to develop
similar integration software, he says, but they dare not fail to
do so -- for competitive reasons.
But would companies ever put all that internal information
on-line? So much of it now is closely held on grounds of strategic
advantage. That Macy's doesn't tell Gimbels is deeply imbued in
our corporate culture. Eccles quotes a well-connected lawyer: "I
have never met an analyst who would not welcome more information.
I have never met a corporate controller who was ready to provide
that additional information."
Yet competitive pressure just may force the issue.
Regardless of what governments require, companies may find it in
their interests to disclose more and more information. A PricewaterhouseCoopers
survey identified five major benefits of greater transparency. Companies
enjoyed increased management credibility, attracted more long-term
investors, enjoyed greater analyst following, raised new capital
more easily and had higher share prices.
Eccles and his associates attach great importance
to the advent of a dialect of the language that companies have been
developing to manage their corporate supply chains. The language
itself is known as XML, for Extensible Mark-up Language. It represents
an important step beyond the platform that enabled the World Wide
Web (Hypertext Markup Language, or HTML), in that it permits far
more contextual information to be attached to each bit of data.
Soon companies will be able to share vast quantities of information
with their customers and suppliers.
The dialect of XML is known as Extensible Business
Reporting Language, or XBRL. It will permit companies to share the
same data with shareholders, regulators and tax authorities. A number
of companies involved the development of the new language -- financial
services firms such as Fidelity and J.P. Morgan, high tech companies
including IBM, Microsoft and Oracle -- are already committed to
reporting their results in XBRL.
At some point the emphasis will shift to the problem
of identifying the yardsticks by which businesses can be appropriately
judged and compared in a post-industrial age. In fact this effort
has been going on for a decade -- at least since Robert Kaplan of
the Harvard Business School and David Norton published their famous
call for a "balanced scorecard."
In recent years, many additional aspects of value
creation have come under the measurers' lens: intellectual capital,
supply chain management, political risk. Eventually accounting professionals
will converge on set of measures appropriate for individual industries
and groups of industries.
The groups that hammer out these standards of accountability,
Eccles says, will proceed in much the same way as did Internet standards
boards. A few leading companies in each industry will undertake
as a group to study their shared accounting practices.
These out-of-the-spotlight consortia will work with
investors, analysts, third party experts, non-governmental regulatory
authorities such as the Financial Accounting Standards Board and,
of course, the government itself to fill the information gaps and
drain the ambiguity swamps. They'll devise new and better standards
and gradually adopt them. And they'll shake their heads when they
talk about the Old Days.
It is far from clear today how the corporate scandals
will play out politically. President Bush has sought to toughen
the penalties for misbehavior but otherwise maintain the self-regulatory
structure of accounting. A bill sponsored by Sen. Paul Sarbanes
(D-Md) in the Senate envisages a tough new government supervisory
body for the accountants. How about a Cabinet post, Secretary of
Accounting?
It wouldn't be the first time that crisis triggered
a clampdown. That markets will continue to move in the direction
of greater transparency, however, seems certain.
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